Shipping policy

Shipping Policy

At Warmelle, we aim to provide reliable shipping while being transparent about delivery times and processes.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order is processed, you will receive a confirmation email with tracking information (when available).

Shipping Times

Warmelle operates using international fulfillment partners.

Estimated delivery times:

Europe: 7–15 business days
International: 10–20 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, carrier delays, or peak seasons.

Shipping Costs

Shipping costs are calculated at checkout and displayed before completing your order.
In some cases, shipping may be offered free of charge as part of a promotion.

Tracking Information

Where available, tracking numbers will be provided once the order has been shipped.
Tracking updates may take 24–72 hours to appear in the carrier’s system.

Customs, Duties & Taxes

Warmelle is not responsible for any customs fees, import duties, or taxes that may be charged by your local authorities. These charges, if applicable, are the responsibility of the customer.

Delayed or Lost Orders

If your order is:

significantly delayed,
lost in transit,
or marked as delivered but not received,

please contact us at support@warmelle.com within 14 days of the expected delivery date. We will investigate the issue and offer a suitable solution, such as a replacement or refund, where applicable.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.
Warmelle is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.